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FAQ for your search:

How to (re)calibrate a CO2 sensor?

All gas sensors experience a certain degree of drift over time, including CO2 sensors. Even with high-quality components and robust design, small deviations can

How to create an account on SenteraWeb?

1. Go to: https://www.senteraweb.eu/en/Account/Registration 2. Complete the form. Obligatory fields are marked with (*) 3. Click Register

How can I create my e-Commerce account?

The Sentera e-Commerce platform is available in all European countries. Everyone can create a free account on the Sentera e-Commerce platform. How to create y

How can I return purchased products?

Non-HVAC professionals or private persons have the right to return products that they have purchased from Sentera up to 14 days after delivery. HVAC professiona

Where to find price and lead times of Sentera products?

Available stock and lead times (3) of Sentera products are visible for all users of our website. Current stock are the number of items that we currently have on

How do destratification fans work?

Destratification is a simple, yet effective solution for heating savings in areas with high ceilings like warehouses and communal spaces. A destratification fan

What should I pay attention to when creating a Modbus RTU network?

What is (RS485) Modbus RTU communication? Modbus RTU is an open serial protocol derived from the master/slave architecture (now client/server) originally develo

What is the difference between VDC and VAC?

Alternating Current (AC) and Direct Current (DC) are the two types of electric currents that coexists in our daily life. They are both used for supplying power

What are the advantages of Modbus communication over analogue signals?

Modbus communication offers several significant advantages over traditional analogue signals, particularly in industrial and home and building automation applic

What is the best placement for sensors on air handling unit?

Sentera offers a wide range of control solutions for your air-handling units (AHU). These solutions include various sensors, a certain amount of which come pre-

What are the most common types of heat recuperators in AHU and how do they work?

The three most common types of energy recovery heat exchangers (recuperators) in air handling units (AHUs) are: • Plate heat exchangers • Rotary heat ex

Why do I need an E-commerce account?

The Advantages of a Sentera E-commerce Account Having a Sentera e-commerce account offers a wealth of benefits, whether you're a private individual, a com

What payment methods do we accept?

Our goal is to make completing your order as convenient and secure as possible, offering you two straightforward payment methods. Payment Options Ba

Which email address should I use for order inquiries?

Seamless Ordering Through Our Online Shop We’ve designed our online shop to be your primary hub for all your ordering needs, offering you a streamlined an

What is the scope of the REACH Regulation?

What is REACH? REACH stands for Registration, Evaluation, Authorisation and Restriction of Chemicals. It is the European Union’s main law on chemicals — EC No

Which substances are restricted under the RoHS Directive?

What is RoHS? RoHS stands for Restriction of Hazardous Substances. It concerns Directive 2011/65/EU — also known as RoHS 2 — that restricts the use of specifi

What are the differences between REACH and RoHS?

What do REACH and RoHS stand for? REACH stands for Registration, Evaluation, Authorisation and Restriction of Chemicals. It is the European Union’s main law o

How does Sentera comply with human rights requirements?

Modern slavery and human trafficking Traditional slavery is illegal worldwide, but modern slavery manifests in practices such as debt bondage, forced marriage

What is the Conflict Minerals Regulation?

What are conflict minerals? In politically unstable regions, the trade in certain minerals can be used to fund armed groups, fuel forced labour and human righ

How is Sentera working towards EU sustainability goals?

Sustainable business Sustainability is not just a goal for the future — it's our responsibility for today! The European Union is taking a global lead in susta

What is the purpose of the WEEE Directive?

What is WEEE? WEEE stands for Waste Electrical and Electronic Equipment and refers to discarded electrical and electronic products. The amount of electronic

What is CE marking?

CE stands for Conformité Européenne, which means European Conformity. It indicates that a product complies with the essential health, safety, and environmental

Why is the EMC Directive important for electronic devices?

The Electromagnetic Compatibility (EMC) Directive 2014/30/EU ensures that electrical and electronic equipment does not generate — or is not affected by — electr

How does the Low Voltage Directive (LVD) ensure electrical safety?

The Low Voltage Directive (LVD) 2014/35/EU is a European legislation ensuring that electrical equipment placed on the EU market provides a high level of protect
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