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FAQ for your search:

How to adjust parameters of a Sentera device?

All parameters of Sentera devices can be read and adjusted via Modbus RTU communication. These parameters can be subdivided into Input registers and Holding reg

What is indoor air quality?

Indoor air quality (IAQ) refers to the condition of the air inside buildings and its impact on the health and well-being of the people inside. Indoor air qualit

Why to measure TVOC or indoor air quality?

Volatile Organic Compounds or VOCs are organic chemicals that become a gas at room temperature. They are the main origin of air pollution at ground level. A com

What is Modbus RTU communication?

Open communication protocol Modbus is an open communication protocol, meaning that it's free for manufacturers to build into their equipment without having to

Can Sentera products communicate with non-Sentera products via Modbus RTU communication?

Modbus is an open communication protocol, meaning that it's free for manufacturers to build into their equipment without having to pay royalties. The Modbus com

How can I create my e-Commerce account?

The Sentera e-Commerce platform is available in all European countries. Everyone can create a free account on the Sentera e-Commerce platform. How to create y

How can I get a copy of my invoice?

1. Log in to e-Commerce 2. Select 'My orders' in e-Commerce Now you will see your open (pending) orders. In the second tab Closed, you can see your alr

How to get my Long term preferential origin declaration from Sentera?

The long term preferential origin declaration is sent automatically by our Erp system. 1. Log in to e-Commerce 2. Click My long term preferential origin d

How can I download my Sentera price list?

We distinguish between private persons, non-HVAC related companies, and HVAC related companies. Only HVAC professionals can download a price list. 1. Log in

How to find a product on the website?

The website of Sentera offers a comprehensive and user-friendly approach to finding a product, providing multiple ways to cater to various search preferences an

What is a Modbus Network Bus Terminator or NBT?

Disruptions in a communication network can be prevented by using Network Bus Terminators or NBTs. Modbus Network Bus Terminators reduce voltage reflections in t

What should I pay attention to when creating a Modbus RTU network?

What is (RS485) Modbus RTU communication? Modbus RTU is an open serial protocol derived from the master/slave architecture (now client/server) originally develo

The connected products are not visible in the 3SModbus configuration software

How a Modbus network works A Modbus RTU network is always composed of 1 master device and one or more slave devices. The master requests information from one

What types of CO2 sensors exist?

Carbon dioxide (CO2) is a natural component of the air and a key indicator of indoor air quality. Since CO2 mainly originates from human respiration, its concen

Why do I need an E-commerce account?

The Advantages of a Sentera E-commerce Account Having a Sentera e-commerce account offers a wealth of benefits, whether you're a private individual, a com

What payment methods do we accept?

Our goal is to make completing your order as convenient and secure as possible, offering you two straightforward payment methods. Payment Options Ba

Which email address should I use for order inquiries?

Seamless Ordering Through Our Online Shop We’ve designed our online shop to be your primary hub for all your ordering needs, offering you a streamlined an

How does Sentera comply with human rights requirements?

Modern slavery and human trafficking Traditional slavery is illegal worldwide, but modern slavery manifests in practices such as debt bondage, forced marriage

What is the Conflict Minerals Regulation?

What are conflict minerals? In politically unstable regions, the trade in certain minerals can be used to fund armed groups, fuel forced labour and human righ

How is Sentera working towards EU sustainability goals?

Sustainable business Sustainability is not just a goal for the future — it's our responsibility for today! The European Union is taking a global lead in susta
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