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Technical support specialist

Voivodinovo - BELGIUM
Sentera is looking for a Technical support specialist to foresee the products with the right firmware before shipping it to our customers. You will also answer the first line technical questions. Professional knowledge of the English language and experience within the HVAC sector are advantages.

Stable SME with a family working atmosphere
Sentera is one of the leading manufacturers of control solutions for ventilation systems and HVAC sensors to monitor indoor air quality. Sentera is a stable SME with a family working atmosphere. We have been active in the ventilation industry since 1997 – a sector with bright future prospects. Our customers appreciate the user-friendliness and the quality of our products. To support our customers even better, we want to expand our team with a
 
Technical support specialist

 
Easily accessible offices
You work from the office in Temse. This location is easy to reach and located between Antwerp and Ghent. In addition to the offices, our central warehouse is also located here. From here all products are shipped to our customers who are mainly located within Europe. You will end up in an international environment. Our factories are located in Bulgaria and we also have a sales office in Lithuania. There will therefore also be regular contact with our colleagues in these branches.
 
Varied job in a family environment
You will join an enthusiastic team with a passion for ventilation and indoor air quality. You ensure that the products are equipped with the correct firmware before they are sent to the customer. You build demo setups and explain to customers how to operate products. If the customer has comments or questions about a product, you investigate it and you help the customer. The advantage for you is a varied job in a pleasant, family environment.
 
Innovation and digitization
Innovation is one of our main strengths. Sentera HVAC control solutions are innovative and easy to use at the same time. It is our ambition to know the applications of our customers and to translate them into firmware for our products. This firmware can be downloaded via the website. The customer receives a product that is ready to use for the selected application. If necessary, you support our customers on a technical level in collaboration with our R&D department.
 
 
We are looking for an employee with working experience and knowledge of electricity or electronics. Professional knowledge of the English language and experience within the HVAC sector are advantages.
 
We offer you:
- A thorough training course so that you can quickly master our software, methodologies and DNA
- A full-time contract for an indefinite period
- An attractive salary package supplemented with extra benefits and flexible working hours
- A great, international working environment within a stable family business with extensive experience in HVAC business
- Varied job in a pleasant, family environment
 
 
Application Guidelines

  • Please send us your motivation letter, personal CV and other relevant documents (as diplomas, certificates, reference letters, portfolios).
  • Your personal unique CV should give us a clear view of your competences and skills along with a complete chronological overview of your education, previous jobs/experiences and other activities.
  • In your motivation letter, explain why the job and company are appealing to you, make it specific, personal and convincing. Why are you the most suitable candidate?
  • Write clearly, to-the-point and structured.
  • Mention when we can contact you best for an interview. In case of an interview, prepare yourself sufficiently for an open exchange of information.
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